Can education chatbots replace teachers?

chatbot in education

For example, imagine a teacher is giving a lesson on the history of World War II. Google would give thousands of results to a very simple question, such as when the war started. However, with ChatGPT, they will be given a more precise and straightforward answer.

  • Schools are planning emergency new year talks to assess how to respond to ChatGPT, a chatbot released last month by a Silicon Valley company which provides almost instant human-like answers to exam questions.
  • In particular, you might have heard about artificial intelligence (AI) and ChatGPT.
  • Practically overnight, ChatGPT and other artificial intelligence chatbots have become the go-to source for cheating in college.
  • We welcome staff and postgraduate research students from across the Faculty/University.

The data shows that you need to start leveraging chatbots for education to streamline customer communications, success and sales. A chatbot is a service powered by policies and artificial intelligence that your visitors can interact with on your site via a chat interface. They are used to provide your visitors with a better experience and to help you increase your website conversions. Student engagement, or perhaps the lack of it, is a challenge in many HEIs for a range of reasons.


Students are given a scenario based on the procurement process at the Junta de Andalusia where they play the Head of Treasury and need to meet with the Head of Finance. They can ask the chatbot questions as part of a fairly chatbot in education open-ended dialogue to help respond to the scenario. It took a lot of time to develop the potential student questions and suitable responses, but has value in helping students with sense-making and problem-solving.

Why chatbots are good for teachers?

Through turns of conversation, a chatbot can guide, advise, and remedy questions and concerns on any topic. These guided conversations can help users search for resources in more abstract ways than via a search bar and also provide a more personable and customized experience based on each user's background and needs.

The centre holds a range of publications and interactive demonstrations on different applications of AI, such as chatbots, augmented or virtual reality, automated image classification and speech analysis. As a teacher, I am always on the lookout for new and innovative tools to engage and challenge my young students. chatbot in education That’s why I was excited to discover Chat GPT (short for “Generative Pre-trained Transformer”), a natural language processing tool that can be used in a variety of ways to enhance learning in the classroom. This makes it an effective tool for children with SEND or those who need a boost in certain areas.

About the Institute of Educational Technology

Chatbots can be programmed to answer student questions, provide explanations, and offer additional resources, allowing students to learn at their own pace and on their own time. This can be especially beneficial for those who may have trouble accessing educational resources. AI-powered chatbots can provide tailored educational experiences to students based on their individual learning styles, strengths, and weaknesses. The chatbots can adjust the difficulty of the content and provide feedback accordingly to help students progress at their own pace.

  • Some institutions have tried to ban the use of ChatGPT on campus, fearing students would use it to write and submit essays that plagiarise other people’s work (Yang, 2023).
  • It is so subtle that every student gets an experience tailored to their needs and learning is accelerated.
  • The most essential advantage is that students are required to use these digital platforms for training on a daily basis in order to prepare them for the future.
  • And we’ll need to do exactly that if we’re to guide children towards using the technology efficiently and safely, and protect them from the dangers which come from others misusing AI.
  • Combining AI, education, and health for universities around the UK is a rewarding challenge.
  • For example, they can’t necessarily visit professors during office hours.

This means you can ask it a question, and if you do not understand the answer, the chatbot can answer follow-up questions. Other chatbot software is not yet capable of “remembering” earlier responses in a conversation. Anyone with an account for this website-based service can type questions into it and have them answered by the chatbot’s algorithms. The company said that its aim is to create AI chatbot software capable of mastering whole fields of human knowledge. During the course of the academic year, the project team will be iteratively adding new features and responding to feedback from users to improve the chatbot’s usability and comprehension. We will continue to use input from students and staff as much as possible, alongside exploring the potential uses of university data and resources, to provide the most useful advice to students based on what they ask or tell us”.

In addition, existing research has focused on high-level statistical performance and system development and testing. The findings also show that chatbots have started to be applied to the field of education, and there is much potential for the use of chatbots to improve the learning process and learning outcomes. By analysing vast amounts of data (text, images, audio and video), sophisticated digital tools, such as ChatGPT, have surpassed previous forms of AI and are now being used by students and educators in universities worldwide. Nurse educators could use these tools to support student learning, engagement and assessment. However, there are some drawbacks of which nurse educators and students should be aware, so they understand how to use AI tools appropriately in professional practice.

chatbot in education

A number of recommendations and further work suggested by domain experts have also been highlighted in this paper in order to improve our prototype further. In many modern apps, especially those that provide the user intelligence help, the usage of chatbots is quite common. In reality, these systems frequently have chatbots that can read user inquiries and give the appropriate replies quickly and accurately in order to speed up the support. This article describes the creation of a Chatbot prototype for the educational sector. A system for offering assistance to university students in certain courses has been established.

How do we use chatbot?

AI chatbots are commonly used in social media messaging apps, standalone messaging platforms, proprietary websites and apps, and even on phone calls (where they are also known as integrated voice response, or IVR). Typical use cases include: Timely, always-on assistance for customer service or human resources issues.